How to Grow Production by 30% Teaching Agent Classes
Takeaways
- Using agent classes to differentiate yourself from other loan officers.
- Approximately one-third of Nate's business comes from agents who attended his classes.
- Nate believes that presenting to a group is essential for success in sales.
- Social media is a powerful tool for engagement.
- Utilize private groups to foster community and learning.
- Balance in-person and virtual training for effectiveness.
- Leverage affiliates to expand your reach and audience.
Chapters
03:02 The Importance of Agent Classes
06:04 Challenges and Strategies in Hosting Classes
08:56 Leveraging Classes for Business Growth
12:08 Social Selling and Engagement Techniques
14:55 Tracking Success and Impact of Classes
21:38 Overcoming Imposter Syndrome in Teaching
22:56 Post-Class Engagement and Follow-Up Strategies
25:30 Building Relationships Through Social Media
26:41 The Subtle Art of Asking for Referrals
29:11 Getting Started with Teaching Classes
33:17 In-Person vs. Virtual Training
36:09 Leveraging Affiliates for Greater Reach
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Hey, what's up, my friend Jeff Zimfer. Thanks for tuning in to this episode of the mortgage marketing radio podcast. So glad you are here. Okay, so this episode I'm interviewing Nate Joma out of Florida. And I asked Nate to be on because he and I actually talked a few weeks back. He inquired about the platform I have for loan officers called my agent classes where we equip you the loan officer with a turnkey plug and play platform to be able to go into your local market in personal virtual and teach classes to real estate agents. So you can build your personal brand attract agents that scale and drive conversations and referrals. If that sounds like a commercial for my agent classes, it is what is kind of unique though is Nate is already crushing classes on his own. He's not a member in my agent classes. He's already figured a lot of this out on his own through his own blood sweat and tears. And I thought it would be, you know, makes sense to have Nate come talk about how he's leveraged agent classes to I think was last year he said it was responsible for over 20 loans in 2024 for his business. So break that in half, let's say all you did was add 12 loans to your business this year, right? Another loan a month. So what is that worth to you dollar wise, right? That's probably worth upwards of at least 36,000 bucks or more. And so my question to you is you've heard about classes you've thought about a maybe have tried them in the past. And I thought it would make sense to hear there's no affiliation between me and Nate. I don't get anything for this. He doesn't get anything for this. It's just a useful conversation to bring to you the listener all about how to leverage agent classes to grow your production without chasing begging coal calling all that fun stuff. So I hope you find today's clinic on how to get agent classes going in your business useful for you. And if you feel that you'd like to learn more about leveraging agent classes, don't want to go through the hard work of creating classes and content and doing the marketing of promotions and registration and follow up and all that. If you want to learn more about what we do, well, click the link in the show notes for my agent classes to go learn more. And I will see you on the other side. But so without further ado, hope you enjoyed this conversation with Nate, check the link in the show notes to follow him and contact him. And let's get into this week's show. Nate, welcome to the show. Thank you. Pleasure to be here. It is a pleasure to have you here. Most listeners probably aren't familiar with who Nate is, but why don't you tell us real quick how long of the biz kind of average production and anything else you want to share about yourself? Sure. Yeah. So I started in the mortgage industry way back in 2002. And it was a great time back then. Things were a little bit different than they are today, obviously. I ran a small call center for a mortgage company from O2 to about O4. And then I decided in O4 that I really wanted to dive into origination. So I opened up a net branch for what was a mortgage brokerage business back then that was doing like a flat rate model. Similar to a lot of the flat rate models that are out there today, I think they were probably one of the pioneers of that. And it was a lot of fun. I learned quite a bit. Got to run my own business inside of their business. And then like most people in 0809 found it incredibly difficult to continue originating. And I actually took a break from 08 till about 2019. The tail end of 2019 when I got my license again. So I've really only been full-time originating again now about five years. And in the time that I was off, the entire industry had a huge overhaul as you know. So I had to kind of start from scratch. And I didn't have the foresight to maintain any relationships with buyers, with agents. So I really was starting again from 0 back in 2019. Okay. So we could say then you've been originating since 2019. Is that accurate? That would be accurate to say. Yeah. With a little bit of experience prior that gave me a little bit of a boost possibly. Sure. Sure. Interesting. All right. And what do you want to share about your average units or anything like that? Just again, per context. Yeah. So the last couple of years, obviously we've had a little bit less action in the market. And I took that opportunity also to start to do a little bit of mentoring and coaching. Nonetheless, I'm still averaging six to eight units a month and somewhere between a million and a half, two million dollars a month in volume. And you're in South Florida, right? Central Florida. There's a we get really prideful about North Florida, Central Florida, South Florida. No love loss for any of those other places. I mean, they're great places, honestly, but Central Florida is where it's at. St. Augustine. St. Augustine is in North Florida. What the hell? It says St. Augustine on your redder profile. That's where coast to coast is based. They're in St. Augustine, which is North Florida. All right. All right. Got it. Either way, lovely, lovely state. What is your primary source of business? The majority of my business is definitely going to be real estate agent referrals. I do have quite a bit of connection with my client database, which I work pretty well, but when I look back at how many transactions I've been able to get over the years, it's been from having quality relationships with agents and really just doing a great job of nurturing that. Okay. Thank you for that. Let's get into the meat. You're here because, and this is going to sound for everybody listening. You know, I don't want this to come across self-serving, but let me give you the context of how Nate and I got connected. Some of you listening to the podcast or watching this or whatever by now, probably know I have this platform called my agent classes, and it helps a lot of officers attract agents at scale to build referrals by teaching classes. Nate, and you know, arranged a call with me. We talked about my platform, and what I realized about Nate was he was already pretty advanced and already does a fair amount of classes. So I want to use this Nate, as a, you mentioned you do some coaching. Let's coach the loan officers on, let's take Realtors first as a referral partner, and of all the ways you could or you can get engagement with Realtors, are you leading with agent classes as the, and by the way, Nate's not a member in my platform, just you know, but are you leading with classes? Yeah, for sure. Okay. All of us have to find something that makes us stand apart and differentiate us, and what that is for me is doing these agent classes. So the way that I have that designed is I've got a lot of things that are interesting for agents to learn about that have nothing necessarily to do with mortgage lending. So I think that's the starting point for most to have a level of interest because most loan officers want to kick it off with, let me tell you all about mortgages or all about products or all about this or that, and I'm doing things that aren't necessarily mortgage related but help them in their real estate business and position myself as an educator more so than somebody that's knocking on their door and asking for business. Well, where did you get that idea? Why did that come about or how? I want to say that I came up with it, but clearly, you know, I didn't invent the idea. No, it's, it's a culmination of just talking with several other top producers throughout the industry, you know, from all different places, different corners of the country and just realizing that that's one of the ways that you can make yourself stand out for sure is just by helping agents with education on multiple things. So I do classes on being able to generate leads on social media, using AI to formulate some tasks and procedures and maybe doing some social scripting with that. I do stuff on Canva. I mean, there's, there's tons of different classes that we do and all of it is geared toward helping real estate agents become more effective in the things that they're doing without hitting them with all of the mortgage jargon that every loan officer loves to start every conversation with. Why, why this though? Why teach classes versus cold call, broker preview open houses, you know, all the other things and you may still do those to some or have, but why does this the lead for you? For me, it's because I'm a little bit eccentric when it comes to having things done a certain way and I have spent a ton of time just going through and looking at ways that I can improve my business through different training modules and stuff and I realized that in doing that that there's a lack of training for agents out there until I became familiar with your product. I didn't even realize that there was more of a mainstream thing. I thought that I was just kind of collecting and we've shared this like I create all my own database, you know, from all these things. I do all of my own PowerPoint presentations and I actually make them in Canva, but like I'm doing it from A to Z all by myself. I thought that I was just kind of a loan wolf doing something different in my market. So it's good to know that there's actually an entire world out there that, you know, you kind of run that does this for real estate and for loan officers, but I just found that this was something I was really passionate about. Something that I grasped onto that made me a little bit different than other loan officers, primarily in my market, but most markets throughout the country. What's been your biggest challenge in doing these classes? That's a good question. There's a couple of different things I would say that are challenging. The first is being able to leverage the loan officers to help bring the audience in, because I'm doing it for my agents as well, but I have found that this is a great opportunity, especially for the loan officers that I either work with or do coaching with that. They can use this as an opportunity to also bring their agents into the class and teach them a little something and it gives them twofold opportunities to call and follow up with them. So if they're getting in early enough and they're scheduling the class maybe early enough with the agents, it gives them something to call and talk with them about. One of the things loan officers are constantly saying is, if I'm calling agents, what do I talk about? Well, this is that lead in to having that conversation. Hey, I want to invite you to this class. It's being run by coast to coast mortgage or it's being run by Shorepoint Mortgage or whichever company and it's going to be taught by this guy. You probably don't know this guy. That's okay. I'm inviting you. I know him and I'd really love for you to come. It's a free class. I can send you all the information if you're interested in coming by. So you can have that conversation with agents every week leading up to the class. So it gives you a purpose to have a phone call with an agent. You can use this for agents that you may or may not already have relationships with. Right. So you might have an agent that was a listing agent or somebody in your market that you want to have a relationship with. You can use this as an opportunity to call them without going through that standard scripting that most loan officers go through about coffee appointments and things like that. This is different. It's what sets you apart. Yeah, I was going to ask you if by you using classes as the main, I call it the tip of the spear, right, to go into the local market. Did you at some point shift to classes once you started to realize they were working for you? Did you stop doing certain things like co-calling or open houses or anything? Yeah, I would say I cut back on those things quite a bit because the primary focus for me was working on getting them into these classes and then leveraging these classes to build rapport and relationships with them. So I still do a little bit of I wouldn't ever say cold calling because the people that I am calling through a completely different system that we're probably not going to have time to talk about today. I always have at least a warm introduction to anybody before I call them out of the blue. I do fewer and fewer of those and fewer and fewer open houses and broker opens and things because I have these other things that I'm doing. I do a tremendous amount of social selling as well versus the face-to-face knocking on doors. So my business has run a little bit differently and it's mostly done through the digital lab. Okay. Let's do this. If you don't mind. Let's run a brief clinic and let's break down how you get butts in seats. So let's take one of your classes. Let's take AI for example. Sure. You're going to teach AI. Are you usually teaching in person? So I will, in some instances, teach it live in a real estate office if that's what they want. If you have a specific broker or a specific company that wants to have butts in seats there and bring me in, I can do that. Most of the time I'm doing it virtually. I'm doing it through something similar to this, Jeff, where I get them on. It's a webinar type form and I go through the slides and I've got somebody that's helping me administratively if you will through the comments asking questions or answering questions and flagging questions so that I can make sure I'm getting all those addressed. Okay. So how are you getting agents to show up? I'm going to set aside the in person versus virtual for a moment. Yeah. How are you getting those people to show up? So I'm doing it with my database. I'm sending it out to them, letting them know about it, giving them a webinar sign up link. But then I'm going to agents, I'm sorry, I'm going to loan officers, you know, both in our company and outside of our company that I've connected with and I'm telling them to invite their agents in. And throughout the presentation at multiple points, I'm really building up that loan officer. I'm telling these agents, you know, congratulations on working with a loan officer that's invested in your business to the point where they wanted to invite you to learn about this today. And throughout the presentation, I'm sprinkling in all of these things that make the loan officer look like the hero for thinking of their agent bringing them in. So the loan officers know this just because I've done it enough times that they know that there's an advantage to them getting their agents into the classes. Yeah. So you have your own database, you're promoting to, but then you have the other L.Os as well. And so just for everybody listening, just I'm sure you can recognize that what Nate's doing is kind of a two pronged approach. You're doing it not just for yourself, but these loan officers do they report to you? Are they under you from a regional or branch standpoint? No, I don't have any direct reports that are loan officers. So it's going to be other loan officers that are in our company. And then other loan officers that really have no affiliation with our company at all that I've just connected with and that they see value in this as well. And at the end of the presentation, I have the, you know, who came to the class, who stayed, how long they stayed. So I snip it that and I send it out to the L.O. that brought them in so that now they can have post conversations with those real estate agents as well. So the entire genesis of this thing is to educate them, but it gives you reason to call on the front end and reason to call on the back end. So you're just constantly having reasons to call and follow up with agents and you're pouring into them. You're educating them. You're giving them value. Why is this a recruiting angle for all L.Os that are outside of the company? Yeah, absolutely. And you know, for those that does not realize it, you know, the other angle on that too, I wrote quick, Nate, you might know this already, is like when I'm working with L.Os in the field and they are trying to get an audience, you know, one of the angles that I that I coach them on with the local real estate brokerage is, is that's a recruiting opportunity for the real estate broker. Exactly. Particularly if you're going to be doing it in in in house in local on site. Yeah, you know, because so I've done that as well, Jeff, where I've had agents that have invited people that they are interested in bringing in that aren't affiliated with that company that come to the trainings. I did one on Canva and the real estate team was like, hey, could we do it at, you know, the back room of this barbecue place? And I said, yeah, I don't care where we are, you know, that's fine with me. If you're going to invite everybody in and buy them barbecue and all I need to do is train, like sign me up, who doesn't want barbecue and, you know, free training. Right. Yeah. That's a good combo, by the way. Yeah. Okay. So that's partly how you get put in seats. You said social selling as well. I want to just briefly explain what you mean by that. Yeah. So in my personal business, social selling is one of the tools that I employ to build relationships. And I do everything very strategically. You probably have started to learn just from our conversations that we've had that I don't just do anything sort of willy nilly. There's always a plan. There's always a purpose in place. So when I am social selling, I am very scripted in what I'm trying to do. So I have certain agents that I want to find things that they've posted recently and engage with them. I have certain companies that I want to try to get in front of. So I'll go through their roster and try to find all of the agents that they have on Facebook or Instagram. And I'll follow them. And then I'll get very deliberate about engaging with their content. And I want to be careful to say I'm not forcing myself on them. I'm not asking for anything. I'm literally just being social. So the entire idea of social media is to be social. And if you're posting something online and you have people that are liking it and commenting on it and you aren't engaging with them. That's the same as you and I being in a room and somebody coming up to you and talking to you and then you just looking at them and walking away. It's essentially the same thing. So I'm a firm believer that you should not just post and kind of go about your day, post and stick around for a little bit and engage with whoever's engaging with you 10 or 15 minutes and then do it again maybe midday and then maybe do it again at the end of the day. But just get out there and engage with people. So when I get up in the morning, I have a plan in place for who I'm going to try to reach out to. In addition to that, I'm also going through the stories on Facebook or on Instagram. And I'm trying to engage with them in that regard as well. Because when you're commenting on somebody's story, it actually isn't a public post that goes into their DMs. So I'm opening up a DM conversation with somebody where we can go back and forth. It doesn't always go that way. But based on something that they posted. So I'm showing an interest in what they posted and that drives right into the DM where we can start the conversations. Yeah. And do you have a list of favorites in Instagram per se? Is that how you track some of it? Yeah, for sure. Yeah, because I know that's like a management thing and keeping up with the people. But you obviously are very intentional. You're carving out social selling time, right? Yes, several several times throughout the day. Okay. I have to have time during the day to originate too. So it's not just hanging out on a Facebook and Instagram all day. But I do it at certain pockets throughout the day. And when I'm on, I try to stay focused on why I'm on. I don't try to go out and just start digging through everything. That's part of the problem. The rabbit hole. The stuff shows up, you know? Uh-huh. Hey podcast family, are you tired of chasing down real estate agents for referrals, making cold calls and feeling like you're just not getting the result you deserve? What if in just 90 days, you could double your agent referrals. And finally, lock in that consistent monthly income you've been striving for. My agent classes is the ultimate program designed to help you effortlessly attract, engage and convert real estate agents into top referral partners. We've done the hard work for you. You'll get a full library of turnkey done for you presentations, a marketing automation platform to streamline the entire process, plug and play marketing, email, flyers, social media posts, text messages, weekly coaching and accountability calls, plus access to a private community of high performing mortgage pros from all over the country, sharing what's working in today's market. And to top it off, we'll even load you up with 200 producing agents in your local market to help you get started fast. So stop chasing agents and start building meaningful relationships that lead to real consistent business without the stress of cold calling or feeling undervalued. And don't just take my word for it. Head on over to mortgagemarketing.pro or check the link in the show notes and you can read real success stories for mortgage pros just like you. So if you're finally ready to grow your agent referrals without chasing and have fun doing it, check out mortgage marketing.pro today. Okay, so how would you out of your production for last year, 2024? Are you able to assign a percentage roughly to sourced from agents that were at your classes? Yeah, definitely. I have a very good tracking system for who came to my class is how many times they've come if they've invited other people. And then I use that as well to see if I have these 10 or 15 agents that have come to a couple of classes, are we getting residents from them? So I do have tracking on that for sure. And any idea in terms of what that marketing activity represents for your overall production? You know what I mean? Can you say like, oh, 40% of my business came from classes or whatever? Yeah, it's going to be a little bit lower than that. When I look back at what 2024 looked like, it was about one third of our business. So 32, 33% of my business came from doing these classes. And then the rest of it really was just from the engagements throughout the course of the month or throughout the course of the year. All right. Now that down a little deeper. So does that mean that's what? 10 loans, 20 loans, you think? That 30%. Yeah, I don't have the number right in front of me. But if I was to put the 33% against what I did last year, I would say, yeah, that's probably going to represent somewhere between 20 to 30 transactions that funded last year from doing the classes. And I'm not trying to put you on the spot. I know you know that. But I'm getting very specific for the listener right now. Because if you just said it was, what was what, 20 loans, 30 loans? Oh, 20. I'll be very conservative and say 20 loans. Let's just be super conservative, 20 loans. Let's even be more conservative and say, you added one loan a month, right? I know that's, what is that? That's 12. Okay. So let's cut even in half. Like if you're not doing classes right now and you've thought about it for some time or you've tried it here and there over the years. And if all it did for you was net you an extra 12 loans, like do the math, right? I mean, what's the average? I know when I ballpark average commissions on loans, I use three grand as an average commission. I know that's low for some people. For sure. I mean, but what the hell? That's a hell of a raise. Yeah. Yeah, for sure. If you can't put another $36,000 in your pocket from doing these classes, then maybe maybe you're not in the right business. Well, so listen, classes aren't new, right? It's nothing new. It's not sexy. You know, people might poo poo on realtors, which we can we can jive on that for a few minutes. But why what's your take on? Because I have this thing, oh, classes aren't right for everybody. But the other day, I said, I'm in a conversation with somebody and I said, hmm, you know what? If you're in sales, shouldn't you be expected to be able to present to a group of people? Isn't that like 101 for sales? Yeah. No matter what you're selling, if you can't present that thing to a group of people, I don't know how successful you're going to be in your sales career. So again, we're not necessarily in our doing, we're not necessarily coaching on mortgage-related things. So maybe you are not comfortable with AI or chat GPT or, you know, all the other things, you can still get in front of a class of agents and teach them about the things that you are comfortable with, right? Right. I'm not going to tell anybody to start teaching people on things that they don't either use or believe in themselves that they're not comfortable talking about. But all of us sell loans. You should be able to talk intelligently about the bare minimum, do a mortgage 101 class for a new real estate team, right? New agents don't know a lot about mortgages and they need somebody that they can trust to help them understand it because the internet isn't doing them any favors. Well, how about get started with cost of waiting? Leverage the tools that you guys have. How about seller concessions? How about, go ahead, do a DSCR loan, you know? I mean, yes, I think there are some of those baseline topics for mortgage that you can get started with. But I love what you said is, you know, teach something that you're comfortable with. Like, hopefully there's other things outside of mortgage that are business-related that also real estate agents would benefit from social media. Let's let me ask you this question. How do you or have you faced imposter syndrome on teaching any of these topics like AR or whatnot and how do you get over it? Yeah, I mean, I definitely have. I think it's natural for some of us to feel like imposter sometimes because it's not what we do day to day. And the only way that I've been able to really get over it is to say that I may not be an expert in these areas, but I am advanced in these areas. And I'm more advanced in these areas than 99 percent of the people that are in the class with me. So even though I'm not an expert in these areas, I'm still able to give them value by teaching them something that they didn't already know. And if somebody can walk away with one or two things in that class that they are going to be able to put into action that's going to help them in their sales, then I feel like I'm not an imposter. I'm actually doing them the service that I set out to do. Yeah, we like to say, you know, you're two steps ahead of the person in the room. Yeah. And that makes you credible enough or the other day I heard somebody say, I'm a student of this topic, right? And I'm here to learn just like you and I've just gathered together some information that I think has been helpful for me and hopefully is for you too. That's the context and setup and then everybody's relaxed like, okay, cool. You know, not loan officers not saying he's an AI expert. No. How do you then let's take them to post class? Do you want to articulate a little bit about your post class follow up what that looks like? Yeah. So again, I look back at the roster and I see who attended. So we'll start with the ones that attended and I'll reach up to them and say, hey, what did you think about the class? What was the takeaway that you had from the class? What is one thing that you'd think you're going to be able to put into action or to implement with them? So it's just asking them questions that are pertinent to the conversation that we had in the class and then helping them get ready. Sometimes I have conversations with them and they're still in that apprehensive phase where they learned a lot, they learned something, it's pretty cool to them but they're not sure how to start. So then that gives me another option to say, hey, do you want to come by my office? Can I come by your office and I can help you get started? So a lot of relationships, I've started with that. I've gone to their office, we've sat in their conference room, we've screen shared, I've helped them get their Google, my business profile set up, I've helped them get started with Canva, I've helped them get the premium AI chat or clot or whichever one they're going to use. And so those are ends for me to be able to chat with them for the ones on the roster that signed up that are going to get the replay that did not come in person. I'm calling and having a conversation with them and saying, hey, we missed you on the webinar, I'm sorry that you weren't able to attend but you will be getting the replay, it's going to be going out to you later today. If you have any questions at all that you didn't have a chance to ask on the webinar, you know, certainly please give me a call, I'm happy to do a one-on-one with you. And it's the same thing from that point forward, try to get into their office, try to get them into my office and just continue the conversation. And then at the end, or maybe not the end, but at some point during every presentation, I'm teasing the next class I'm doing as well. So when I'm having these conversations post-class, I'm also reminding them and inviting them to come back into that class. And that's kind of how I'm coaching the loan officers that I work with too to have those after webinar conversations because again, every loan officer is always looking for what do I talk to the agents about. I'm going to call them. I'm going to reach out to them. I'm going to message them. What do I talk about? There's always something that you can talk to them about. If it's not something that they've posted that you're commenting on, it's some of this class stuff. Or maybe there's something going on in the market or something, some new loan program or some change. There's always some conversation that you can have. And how do you have any mechanisms to stay in front of this growing, you know, Cod Gray or group of agents? Like some people do Facebook groups or do you do anything? I do have a private Facebook group that I invite all of the agents that work with into. So any agent that's attended one of the webinars that wasn't invited by an LO, so the rogue agents, if you will, I invite them into the private Facebook group that I have. And in that group, I'm teasing these trainings that I'm doing. But then I'm also adding value every week or every month with things that are going on. I'm sharing ideas. I'm asking questions. I'm trying to get information from them on what classes they would like to see. So I use that as wealth of, you know, a little bit of a, I guess, closed crowd source to say, what classes would you guys like to see? Because I'm going to not, I can't read an agent's mind on what they want to learn about. So I ask them. Yeah, that's very smart. And it's kind of like an incubation, you know, tank, where where you're this, because the whole thing is how do I stay in front of agents, social media is in that one. This is another way. Let's bring this dotted line then to for those listening who are wondering, yeah, but Nate, how do I, when does the ask come for the deal? How does that? And I know lots of answers to this, but I want to hear how do deals show up for you through this whole thing. Yeah, it's, it's very, I wouldn't say, it's not like very direct. Like, I don't go to them and say, hey, do you have any leads or, hey, are you working with any buyers? Like I've just never really done that. So when I get to a point where I feel like I have a rapport with an agent, I'll usually ask them if there's anybody in their office that is looking for a great loan officer to work with. Because that's a very easy way to flirt with the idea of, hey, maybe you and I should work together without saying to them, hey, you and I should work together. Because again, I would like for everything to be very casual. I don't ever want to come across to them pushy. So usually when I have that conversation with them, they'll tell me a name or they'll say, hey, you know, maybe you and I can work together. So just by sort of teasing that conversation, I'm either going to get somebody in their office that they think I should work with. And then that gives me a reason to reach out to that person if I'm not already following them. Or they are going to work with me. And now we've kind of started this conversation about, hey, maybe we can work together. Maybe we should work together. So I take that and just kind of run with it. Smart, smart, very subtle, very kind of Trojan horse. Tell me if you've had this happen. Because I know I've seen it happen multiple times is the idea of reciprocation, which is, you know, people feel compelled to reciprocate when they've gotten something of value from you. And what I've seen happen more often than not is they're reciprocating referrals to you just by the sheer nature that you help them. Do you see that happen? I do. Yeah, for sure. I've had a lot of agents that have come through the class that it doesn't happen right away. But over the course of the next couple of months, they start suddenly calling me and saying, hey, I've got somebody that needs to get pre-approved. Are you available to meet with them tomorrow afternoon? Or hey, you know, this Saturday, I'm doing this open house. Do you mind bringing some materials over to the open house? And so it's great when you suddenly start getting invited to go to the open houses versus you showing up at the open houses, right? Interesting. This is very cool. Okay. What would you say? So you've got a loan officer in front of me. Let's recap. I'm in front of you, I should say. And I'm a loan officer. I'm like, okay, Nate, I'm down with this class's thing. I'm tired of chasing. Where do I start? Like, how do I get started with teaching classes? Yeah, very simply, if you're a new LO that is new to this rather and you're not sure where to get started, I would ask you what couple of things, if I was to take you and put you in in front of a room right now, would you be able to talk about? That puts fear in a lot of people. Okay. Well, you're not actually getting in front of the room, Jeff. So if I was to put you in front of the room, what sort of things do you think that you would be able to talk about? All right. You want to roleplay this a little bit? Is that what was that we're doing? Okay. We can. No, let's do it. It's fun. Well, I think I could talk about, how about newsletters and email marketing? I could probably talk about that. Okay. So specifically, let's talk about the email marketing. Okay. If you were to start doing some email marketing, what sort of things would you reach out to them about in that email? Is it going to be loan related things, real estate related things, technology related things? What do you want to capture their attention regarding? In terms of what content can I share with real estate agents? Yeah, if you're going to do email marketing, what content is going to be in that email that somebody is going to open it? Right. So I should probably have been more specific. Let me say database marketing emails part of that. Okay. I think what I, you know, like there's this question, what could you stand up in front of a room at Moments Notice and talk to somebody about? For me, database marketing is definitely one of those things. And so if I'm going to think about teaching a class to real estate agents, that would be like a wheelhouse. I would probably reach into pretty easily and help them better understand how to market to their past database. Perfect. And in doing so, you're going to teach them how to cultivate repeat business from the existing database that they already have. Right. Right. So these are people that they've already sold their house to, they've already purchased a home with. So now they're getting in touch with them and they're finding ways to be able to get in front of them more consistently. Right. And then very cleverly asking them for referrals as well. Yeah. Yeah. Yeah. There's, there's, yeah, I could, I could help agents do that. Great. Okay. So then that's a perfect class that you should teach agents about. So what I would start with is bulleting out everything that you can talk to them about. And then you can either start to build out a presentation slide or there's some software that you can get on the internet that will actually build out these presentations for you. So if you're somebody that is not very skilled at being able to build out presentations, but you can talk about these things, then you can utilize AI that's already on the internet that builds out the presentations for you. And then you just need to be able to talk intelligently about that and teach them. Yeah. Is there a particular one you like? There's a couple that I like. Are we? Yes. I mean, I like, I've been using gamma lately. Gamma is the one I was going to suggest. Yeah. I really like gamma. I feel like you can get in there after it creates the presentation and tweak it really good. Yeah. I'm glad. So, so that's a, you know, a point for me. I'm a content snob when it comes to content. I'm going to put in front of real estate agents. And I'm sure you, you've already realized this. Like, you know, you've seen those posts is like, you know, AI will generate your slide deck in 30 seconds, you know, in five minutes. I'm like, no, it won't. It'll suck. Yeah. Exactly. Well, actually, yes, it will. And it'll suck. And people will not like it. So I've found, tell me if you agree with this. It's great for the outline and the framework, but the actual content that's going to be relevant for the attendee. That's where you need the customization. Absolutely. Yeah. I use gamma to give me some ideas. I use it more of a like a creative tool. And then I build everything out in Canva right now. I haven't gotten to the point where I've had an interest in spending an extra hour or two tooling with what's in gamma versus just taking what they're showing me and saying, hey, that's not a bad idea. I like that layout. And then just kind of duplicating it on my own. Yeah. Yeah. It'll be interesting to see how it evolves, but all right. Okay. So other than the activity of classes to get realtors, are the other primary activities that led to your, you know, your fundings, the social selling or anything else you want to share? Yes. So it's primarily been the social selling aside from doing the aging classes. I've made a lot of new relationships over the years just by doing what I shared earlier, which is just engaging with them and not doing what the other L.O.s, you know, are doing by just constantly dripping things that they don't really care about on them and just showing up as a human. I think in order for us to really be effective at selling, whether it's with an agent or even a buyer, we have to show up to them as a human and be relatable and have like that one-to-one rapport. I feel like our industry, we're hard programmer, hardwired to just constantly be in sales mode, which isn't a bad thing depending on how you tweak that mode. Because I feel like I'm constantly in sales mode too, but I'm not constantly trying to sell somebody actively. A lot of it is passive selling that results in the act of selling after you build the rapport with them and bring down those walls. Nobody wants to be sold, but nobody minds having a conversation with somebody that they find interesting about a topic that they find interesting. So you have to just meet them on that same level and try to find ways that you can build rapport with them. One of the first things I learned when I got into sales years ago was that a sale is the transfer of enthusiasm from one person to another. So when you're selling somebody or you're working with a new buyer or a new real estate agent, you just have to find something that you can transfer the enthusiasm with them on. So it may not be real estate or mortgage related. It might be something completely different. But then once they get to know you a little bit more, they'll have those conversations with you and it's not as awkward and it's certainly not forced at that point either. What is your take on virtual versus in-person? I'm assuming based on how you describe you're doing this on behalf of other fellows, et cetera. That's an easier way to get bots and seats, so to speak, but what's your quick take on in-person versus virtual? I like doing them both. I think they're both very different. When you have an in-person, there's a lot more one-to-one connection because you can meet with these people after the webinar. You can have conversations with them. When it's virtual, it's a little bit more of a challenge because you go from having that captive audience that you don't necessarily interact with, especially like in a webinar versus like a normal zoom, you can kind of have that back and forth. But in a webinar, you're the speaker and you have to promote people to be speakers. Otherwise, they can just communicate in text form. So you have to follow up with them from there. So I think they're both invaluable tools and somebody should really try to do both. They're both different and the results that you get. Yeah, interesting. Are you teaming up with any affiliates for your events in any way? Like a title, that kind of stuff. Interesting that you bring that up. I haven't in the past, but that's actually what I've started to do for some of the stuff I have moving forward. So I've already got a bunch that are scheduled out, which obviously I haven't gone to the future and trained them yet. So I'm going to be adding affiliates into some of those as well to try to bring in a little bit bigger of a crowd, if you will, because I can only leverage so much. So if I'm bringing in a title person or a real estate, a home inspector, rather, or a real estate appraiser, then they have a network that they can invite into the training as well because they're a sponsor. So I've been working with my affiliate partners on helping them also leverage that to create phone calls and engagement. Yeah, that's a very smart strategy. Locally, do you have a place in person yet chosen? For the trainings? Yeah, for the trainings. No, so the ones I have scheduled all are all right now virtual, but any time that it alone, any time that a real estate office wants me to come by and do a training with them, I've got a ton ready to go. Sure. How far in advance are you scheduling your classes? The in-person ones are just no, the virtual, the virtual. I usually try to do about 30 days notice so that there's at least three or four phone calls if you do want a week to kind of bring the bodies in. Are you building out though your actual curriculum, like a quarter at a time or something? You know what I mean? Yeah, I try to make sure I have it ready in advance so that if there's anything that needs to be changed, I can make those simple tweaks, those short and you're also promoting your next class while you're in your current one. So you've got to have that kind of already built out and scheduled. Okay. Yeah, you need to be at least one class ahead so that when you're doing the class for January as an example, I'm talking about the February class. I'm inviting them and I'm telling the loan officers as well. When you're having the follow-up conversations with them, remind them about the February class, try to get them enrolled in that class, ask them if there's anybody else in their office or you know any friends that they have that didn't come that might be interested in that. So that leveraging those conversations to get them to then introduce you to more people. Yeah, yeah, exactly. Okay. This has been a nice clinic on how to leverage classes to get in front of realtors. In terms of an activity, let's let me close out this is me curious, like rank this, rank classes versus other activities as a means for you to scale the brand of Nate in his local area. I would say that it's probably number one because you can use the classes for all of the other social things that you have going on and it's only a one- a month thing. So I think if you think of it in terms of like it's one big event that you then have all these smaller events around which are the engagements and the phone calls and so forth. So I think it's very important that you're doing something in terms of the classes and it doesn't again have to be AI or any of that stuff. You can do classes on mortgage things on real estate things but I have found in my business that it's better for me to find things that are not mortgage or real estate related that I can use to teach them how to use that in real estate. That's awesome. Fantastic. I know you're busy. Thank you so much for making time today for people who want to connect with you and I'm confident people are going to hit you up. Where do we send them? What's your Instagram and socials? Yes, so you can find me on almost all of the socials at mortgage by Nate or on LinkedIn. You can search Nate Joma and I'm probably the only one that comes up. You can find me on there as well. Absolutely. Of course, we'll link that all up in the show notes. I would definitely say follow Nate, follow what he's doing on the socials. By the way, reach out. Let him know what the big takeaway for you was today. If you like this episode, hey, leave us a review. Nate, thank you so much for being here. Awesome. Thanks so much, Jeff. I appreciate it. All right, listeners, you know what to do. Share this episode. Like it. Leave us a review. We'll see you on the next one. Bye for now. Okay, that's it for today's episode. Before we wrap up, I just wanted to remind you about my agent classes. You're proven system to double your agent referrals in just 90 days. Imagine never having to co-call again, instead building real lasting relationships with top producing agents who want to send you business with done for you presentations, marketing automation, weekly coaching. It's all designed to make growing your business easier and fun. So if you're ready to take control of your agent referrals and grow your income, visit mortgagemarketing.pro or check the link in the show notes. And while you're there, don't forget to check out the success stories from other mortgage pros who've already seen incredible results. Thanks for listening, and I'll see you on the next episode. you